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Your Simple NDIS Glossary
Your Simple NDIS Glossary
19 July 2021

If you are new to the NDIS, you will come across lots of new terms and acronyms that might be unfamiliar and confusing. This simple glossary covers the basic terms you need to know to navigate your way through the NDIS from A-Z!

Agency Managed

Agency Managed is one of the ways that you can choose to have your NDIS managed. If you are Agency managed, the “agency” refers to the NDIA who manage the financial administration of your NDIS plan on your behalf. Also see Plan Managed and Self-Managed.

Access Request Form

A form used to make a request to become an NDIS participant. Download Access Request Form .

Access requirements

These are the requirements you must meet in order to be eligible for the NDIS, they are that you must be:

  • Under 65 years old
  • Be an Australian citizen or permanent visa holder
  • Have a permanent disability

Choice and control

This term describes an important objective of the NDIS, that every participant has the right to make decisions about what is important to them, choose how they would like to receive support and who from.

Community engagement

Describes the many ways that you can be involved in your community.

Developmental concerns

When a child's development is delayed, but they do not fully meet the definition of developmental delay (see below). For children younger than 6 with developmental concerns, your early childhood partner will discuss the supports that may be available to support your child and your family. This might include a program of short-term early intervention called ‘early supports’ and connections to mainstream and community supports.

Developmental delay
Under the NDIS developmental delay means a delay in the development of a child younger than 6 that meets all the criteria described in the Access to the NDIS Operational Guidelines - Early intervention requirements


This is an important one! Under the NDIS disability is defined as the total or partial loss of a person’s bodily or mental functions. It describes a person’s impairment of body or function, a limitation in activities or a restriction in participation when interacting with their environment.

Early childhood approach / ECEI (Early Childhood Early Intervention)

This is the way that the NDIA works with children under 7 years old who have a developmental delay or disability, and their families. Children who do not fully meet the definition of developmental delay and have developmental concerns can also be supported through the early childhood approach as described above.

Early childhood partner

Early childhood partners are organisations funded by the NDIA to deliver the early childhood approach. They assist families to understand the potential role of the NDIS and to guide them to other appropriate supports and to offer independent advice on providers of support most suited to their needs.

Formal supports

Supports that a participant books and pays for.

Funded supports

Supports that the NDIS pays for that are included in a participant’s plan.


The objectives identified in your plan, they are the things that you are working towards with the support provided in your plan.

Informal supports

Support provided from the people around you such as your family and/or friends. You do not pay for this support.

Local Area Coordinator (LAC)

LACs are local organisations working in partnership with the NDIA, to help participants, their families and carers access the NDIS. They help participants write and manage their plans and also connect participants to mainstream services and local and community-based supports.

Mainstream services

The government systems, outside of the NDIS, that provide services to Australians. For example health, mental health, education, justice, housing, child protection and employment services.

Plan Managed

Plan Management is when you use a provider like InFocus to manage the financial administration of your NDIS plan on your behalf. You retain choice and control but free up your time as you don’t have to track your budget and pay your providers. Also see Agency Managed and Self-managed. If you are looking for an NDIS Plan Manager in Brisbane, get in touch today and we can help. 

Price Guide

This is a guide create by the NDIA. It determines the maximum price limits for supports and services provided under the NDIS. Service providers cannot charge you more that the maximum limits and you cannot pay more than the maximum limits (unless you are self-managed). View NDIS Price Guide.


This stands for the National Disability Insurance Agency. The Commonwealth government organisation who administer the NDIS.


This stands for the National Disability Insurance Scheme.


A nominee is a person who is appointed to act on behalf of a participant.


A person who meets the eligibility requirements of the NDIS and participates in the scheme.


A provider offers products or services (formal supports) that help a participant to work towards their NDIS goals.

Reasonable and necessary
Reasonable means something fair and necessary means something you must have. The NDIS funds reasonable and necessary supports relating to your disability to help you live an ordinary life and pursue your goals. View our factsheet.

Registered provider
A provider that has met the NDIS requirements for qualifications, approvals, experience, capacity and quality standards to provide a product or service.


Self-management is one of the ways that you can choose to manage your plan. If you self-manage, you look after the financial administration of your NDIS plan.

Service Agreement

This is a contract between you, the participant, and the service provider(s) they have chosen to deliver the supports in your NDIS plan.


Supports help participants to improve their everyday lives, participate in the community and reach their NDIS goals. Also see informal and formal supports.


This stand for Supported Independent Living and refers to supports provided to help a participant to live independently.


Short Term Accommodation (STA) is used describe what has previously been known as “respite” where care is provided for a short period of time to provide the participant with a change of scenery and the carer with a break.

Support Coordination

Support Coordination is a funded support which assists participants to implement their NDIS plan. There are three levels of Support Coordination being Specialist Support Coordination, Support Coordination and Support Connection. At InFocus, we are registered providers of Support Coordination.

Support Coordinator

The person who delivers your Support Coordination service.

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